Property managers
You shouldn’t have to connect every answer yourself
You shouldn’t have to piece together texts and calls before making a decision. Now Ours follows up and keeps the replies, visit details and approvals with the repair.
“What still depends on me?”
You paid to have less on your mind. You shouldn’t spend the day checking whether the AI actually moved anything forward.
Start with a walkthrough, then set up your team with us.
We help prepare your property management software connection, people, approval limits, and communication rules. Your staff sign in to their assigned workspace and roles.
Sign in with your existing company account. Workspace access depends on the role your company has assigned to you.
Example
Ana says the provider hasn’t contacted her. Keep this provider or choose a replacement?
Two follow-ups. No answer. Ana’s availability and the previous repair are attached.Review provider and history- Selected provider
- Rick’s Plumbing
- Missing answer
- Provider contact and scheduling progress
- Tenant available
- After 2; call first
Everyone’s answer belongs to the same repair
See what is happening, what is missing, who is responsible, and the next action on the case.
The same case, with everyone’s part
#2071- TenantAna reports the leak and shares access details
- ProviderThe selected provider has not answered the follow-up
- Your teamThe attempts and missing answer come back together
- Maple Street RentalsFollow-upHas the plumber contacted you to arrange a time?
- AnaResident responseNo. I’m home after 2, and I need them to call first.
Your judgment, with the history already there
Review a held decision, choose the next provider, approve within your authority, or change the instructions for the repair.
Keep Rick’s Plumbing or choose Greenline to take over?
Review the selected provider, contact attempts, Ana’s answer, and the scope before you choose.Choose Greenline Plumbing- A provider choice that needs you comes to you
- Costs and owner approvals keep their own decision
- A follow-up sent is not a visit confirmed
- Change the instructions with the repair context in view
See the outcome beyond the activity
Your decision stays with the case, so coordination can continue within the permissions and rules you set.
- Answered Dee's call about the dishwasher6:52 PM ET
- Nudged Bayside Plumbing, 3 of 49:00 AM ET
- Booked Lee for the door lock at 31 Cedar Ln9:40 AM ET
- Closed #2071 in connected software11:52 AM ET
Silence becomes a decision to review
Within your team’s rules, Now Ours checks whether contact happened and asks the provider for progress. When the answer still does not come, the case moves to your team for review. You get the history and choose who takes over.
Getting everyone started is part of the work.
Every portfolio size gets assisted onboarding. We work with you on staff access, tenant entry, owner decisions, vendor contacts, and technician assignments. Together we prepare how each person will join and take part.
For property managers considering Now Ours
Bring a repair that keeps coming back to your team. We’ll walk through the people, the decisions, and the parts that don’t go to plan.