Pricing
Still doing the work yourself? Ours does it for $5 a door
For property managers of any size. Ours, our AI maintenance team, answers tenants, chases vendors and closes the work order for $5 a door a month. Calls, texts and minutes are included, and so are the technician app, the vendor app and property owner approval links. Month-to-month, with a button to cancel.
- Texts with Ana
- 10
- Texts with Rick's Plumbing
- 5
- Photo of the fix
- 1
- Closed
- Tuesday 11:52 AM ET
- Your part
- 1 tap
Calls, texts and minutes are included in $5 a door a month.
Type your doors That's your monthly bill
Doors times $5, billed to your card every month.
12 doors × $5 = $60 a month. No setup fee. Send your details and a person replies the same business day with your setup link. Setup takes about 15 minutes.
What's included
- Calls, texts and minutes are included
- Answering tenants in your company's name, day and night
- Nudging vendors and your technicians until they reply
- The technician app and the vendor app
- Property owner approval links
Fifteen texts on one leak You sent none of them
Case #2071 at 8 Ash St took 15 texts with Ana and Rick's Plumbing, from Monday 9:12 AM ET to Tuesday 11:52 AM ET. Ours sent every one. Your part was one tap.
Ours sent the texts
Monday to Tuesday- Monday 9:14 AM ETAnswered Ana and asked your safety questions
- Monday 9:17 AM ETWalked Ana through shutting off the water
- Monday 10:41 AM ETSent the job to Rick's Plumbing after your tap
- Monday 12:20 PM ETGot Rick there Tuesday at 10:00 AM ET instead of Thursday
- Tuesday 11:45 AM ETAsked Ana if it's fixedAna “Yes, all dry.”
- Tuesday 11:52 AM ETClosed the work order in your software
You tapped once
1 tapThis sink was repaired 2 weeks ago, on #2044. Send it to Rick's Plumbing?
Sent to Rick's PlumbingMonday 10:40 AM ET- Call Rick's Plumbing and wait for a call back
- Push Rick for an earlier day
- Text Ana back and forth to find a time
- Update the work order
Not an emergency service. For a fire, a gas leak or anyone in danger, call 911 or the gas utility.
Same $5 a door either way Under 100 doors you set it up yourself
At 100 doors or more, we set it up with you after a 20-minute call and quote a one-time setup fee.
Book a 20-minute call
Any size can book. At 100 doors or more, we set it up with you.
On the call
- One case, from the tenant's first text to the closed work order
- Your questions about your vendors, technicians and software
- Your one-time setup quote, if you have 100 doors or more
Over 1,000 doors? Talk to us. Book a call, or email support@nowours.com.
Under 100 doors? Set it up yourself
No setup fee. The link comes the same business day, Monday to Friday.
- 1Send your details. A person emails your setup link
- 2Connect your software (read-only)
- 3See its drafts on your real cases
- 4Answer 8 questions
- 5Add your card and go live
Stay in preview as long as you like.
Set it up yourselfCancel with a button Your cases come with you
Month-to-month with no exit fee. Billing stops at the end of the month, and you can export every case before you go.
When you leave
- Billing stops at the end of the month
- Disconnect any time, in settings or in your own software
- Export your cases any time
- Your work orders stay in your software
Questions
Each unit you manage is a door. A single-family home is one door, and a building with 12 apartments is 12 doors.
Not sure how to count something, like a commercial or storage unit? Ask us on the call, or write to support@nowours.com.
No. It's month-to-month with no exit fee. You cancel with a button in the app, and billing stops at the end of the month.
Under 100 doors, no. Send your details and you set it up yourself. A person emails your setup link the same business day, Monday to Friday.
At 100 doors or more, setup is a one-time fee we quote on a 20-minute call. The monthly price is the same $5 a door.
When you add your card at the last setup step. Before that, you can connect read-only and read its drafts on your real cases for as long as you like. We bill your card monthly, prorated.
No. Calls, texts and minutes are included in the price.
No. The technician app, the vendor app and property owner approval links are part of the $5. Vendors who would rather not use an app just reply by text.
Keep reading
- Maintenance cost calculatorWhat your maintenance really costs
- All comparisonsEvery option, next to now ours
- Works with your softwareAppFolio, Buildium, Rentvine and more
- QuestionsStraight answers on control, price and software
- What a coordinator costsSalary, benefits and the hours one person covers
- What an answering service costsPer-minute and per-call plans, and the hours left for your team
12 doors is $60 a month, and you stop chasing vendors