Property owners
Stop forwarding quotes Owners approve from a text
When a job is over a property owner's limit, our AI maintenance team asks you first. Once you say yes, it sends the owner the quote, the photos and an approval link in your company's name.
Over the property owner's limit? They approve from their phone
Our AI team gets the property owner's yes. You set each property owner's limit. Work over it comes to you first, then goes to the owner as a quote with photos and two buttons.
Ours sent the quote to Grace
#2063 · 9 Pine St- Monday 9:50 AM ETGot a $1,850 quote from Rick's Plumbing to replace the water heater
- Monday 9:52 AM ETSaw it's over the owner's $1,500 limit, so it asked you
- Monday 10:00 AM ETTexted Grace the quote, 3 photos and an approval link
- Tuesday 4:30 PM ETGrace tapped Approve
- Tuesday 4:32 PM ETBooked Rick's Plumbing for Thursday 9:00 AM ET and told the tenant
You sent the approval link
1 tapThe water heater at 9 Pine St needs $1,850 of work. That's over the owner's $1,500. Send Grace an approval link?
#2063 · quote from Rick's Plumbing · 3 photosSent to GraceMonday 10:00 AM ET- Forward the quote and photos by email
- Call Grace twice to get an answer
- Tell Rick and the tenant when it is approved
Texts to property owners stay off until you turn them on
You choose which property owners hear from Ours. When texts are on, they always go out in your company's name, and every one is on the case.
- OursTuesday 4:32 PM ETThanks, Grace. Rick's Plumbing replaces the water heater Thursday at 9:00 AM ET. We'll text you when it's done.
- OursThursday 12:15 PM ETDone: the new water heater at 9 Pine St is in, and the tenant confirmed hot water. Photos are on the same link.
- Grace · owner of 9 Pine StThursday 12:31 PM ETThanks, looks good.
- Texts to this ownerOn
- Approval links for work over their limitOn
- A text when the job is doneOn
- Owner approves work over
- $1,500
- Texts go out as
- Maple Street Rentals
A property owner asks what got done this month Show them
Every case, text, call and nudge, by the day, week, month or year.
- Answered Dee's call about the dishwasher6:52 PM ET
- Nudged Bayside Plumbing, 3 of 49:00 AM ET
- Booked Lee for the door lock at 31 Cedar Ln9:40 AM ET
- Closed #2071 in your software11:52 AM ET
Questions
No. Texts to property owners are off until you turn them on. When they're on, they always go out in your company's name.
They get a text with a link. It opens the quote and the photos, with two buttons: Approve or Ask a question. Their answer goes on the case.
You do, for each property. Work over it comes to Needs you first, and the owner gets the approval link only once you say so.
Yes. The dashboard counts cases closed, tenant texts and calls answered and vendor follow-ups, by day, week, month or year. Open it when you report to an owner.
No. Owner approval links are included in $5 a door a month.
Your company's. Owners see your company's name on every text and on the approval page, and every text is on the case.
Keep reading
- How it worksOne request, from tenant text to closed
- You stay in chargeYou decide, and it uses the rules you write
- VendorsJobs offered, chased and booked by text
- In-house techniciansYour own team gets every job first
- Works with your softwareAppFolio, Buildium, Rentvine and more
- Setting owner approval limitsWhat you approve alone, and what goes to the property owner
Your property owners, your name Our AI team handles the back-and-forth