Owner approval limits

Fill in the blanks with each owner and keep a signed copy with the management agreement.

Repairs we approve on our own

Any single repair up to $____ at [property address]. We schedule the work and it shows on your monthly statement with the invoice.

Repairs over the limit

• We send you the quote, photos and the reason before any work starts.
• You approve or decline by link or by reply.
• If we don’t hear back within 2 business days, we call you. We don’t start work over your limit without your answer, except in an emergency.

Emergencies

To stop damage or keep the unit safe and livable, we may approve up to $____ without waiting for you. We tell you the same day and send the invoice and photos.

Always ask the owner first

• Replacing an appliance, a water heater, a heating or cooling system or a roof
• Work that needs a permit
• Upgrades between tenants that aren’t repairs
• Using a vendor you asked us not to use

What you receive

• A copy of every invoice over $____
• Photos of the finished work when you ask for them
• A monthly statement with every repair

Have your lawyer check this against your management agreement and local law.

How to use it

1. Agree a limit with each property owner and write it into the management agreement.
2. Tell your vendors the spend limit for each property when you offer them a job.
3. Decide who approves an emergency repair over the limit when the owner can’t be reached.
4. Review the limits once a year, or when an owner’s property or budget changes. The owner posts cover markups and fees.

The guide behind it

Setting owner approval limits