- Owners
- Process
The monthly owner maintenance report: what to send and why
What a monthly maintenance report to a property owner should cover, how to split repairs from improvements, and a one-page layout you can reuse.
· 4 min read
Owner approvals, reports and fees
Set the property owner limit once Then stop asking
Posts for property managers on what property owners approve, what they pay and what they hear about. Set approval limits and an emergency amount in the management agreement, charge for coordination in writing, send a one-page maintenance report each month, and explain an emergency repair the same day it happens. Start with the approval limits post and the template.
Start here
Start with these two Then read the posts
- Owner approval limits: how to set an NTE property owners acceptHow to set a not-to-exceed (NTE) repair limit with each property owner: what you approve alone, what goes to them, and what happens in an emergency.
- Owner approval limitsA one-page approval policy for each property owner: what the manager approves alone, what the owner decides and what happens in an emergency.
Posts
Every post on this topic
- Owners
- After hours
Explaining an emergency repair to a property owner
How to tell a property owner about a repair you made without their approval: what to send, when to send it, and why the job could not wait for a reply.
· 4 min read
- Tenants
- Owners
Appliance repairs in a rental: who fixes what, and how fast
Who repairs a broken fridge, range, washer or dryer in a rental, what state law says about appliances you supply, and the safety checks at each repair.
· 5 min read
- Owners
- Process
Maintenance markups and coordination fees in management agreements
Three ways property managers charge for coordinating repairs, how to write each into the management agreement, and why owners care most about disclosure.
· 7 min read
- Staffing
- Owners
“Should I just hire a maintenance coordinator?”
What a maintenance coordinator really costs
Salary, benefits and the hours one person covers, from public data with dates.
· 5 min read
Also on this topic
Guides, templates and terms that go with it
- GuideA preventive maintenance plan for rental properties
- TemplatePreventive maintenance checklist
- GlossaryRepair and deduct
- GlossaryAfter-hours rate
- GlossaryPreventive maintenance
- GlossaryDeferred maintenance
- GlossaryTenant chargeback
- GlossaryNTE (not to exceed)
- GlossaryOwner approval
- GlossaryManagement agreement
- GlossaryMaintenance reserve
Read up Then hand the chasing to Ours