- After hours
- Staffing
How to set up an on‑call rotation for a small property management company
Set up on-call for a small property management team: who goes first, the backup, handoff times, swaps, spending limits and on-call pay.
· 7 min read
Maintenance staffing
Who does the work And what it costs you
Posts for property managers weighing a maintenance coordinator, in-house technicians, an on-call rotation or an answering service. Start with the cost calculator and the guide to setting the on-call order.
Posts
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- Vendors
- Staffing
In‑house maintenance technicians vs outside vendors: how to route each job
When a repair should go to your own maintenance technician and when to call an outside vendor, with a routing table, a checklist and the license questions.
· 7 min read
- After hours
- Staffing
What an answering service costs, and how to evaluate one
How answering services price after-hours coverage, the line items that raise the bill, and ten questions to ask before a property management company signs.
· 6 min read
- After hours
- Staffing
“I can’t keep sleeping with the maintenance phone.”
How to cover after‑hours maintenance calls without burning out
Five ways to cover nights and weekends, what each one costs and where now ours takes over.
· 6 min read
- Staffing
- Owners
“Should I just hire a maintenance coordinator?”
What a maintenance coordinator really costs
Salary, benefits and the hours one person covers, from public data with dates.
· 5 min read
Also on this topic
Guides, templates and terms that go with it
Read up Then hand the chasing to Ours