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What changed, and when Buildium is the newest

For property managers using or weighing now ours, the AI maintenance team. Product updates in plain words, newest first.

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Buildium connects

Your Buildium work orders come in, and you can search them by address or number.

  • Imported work orders show up in the same search as every case
  • Your other software keeps working the same way
Search14 Elm Ct1 work order · Buildium
Buildium
Work order #1186 · Dishwasher not draining14 Elm Ct, unit 3Imported
Opened
Friday 4:05 PM ET
Imported
Saturday 9:06 AM ET
Find it by
14 Elm Ct or #1186
Updates

Updates by date Newest first

    • A save can't drop your settings

      If saving would quietly lose a setting you made before, the save is refused and you're told why.

      ForYou
      Save refusedSaturday 9:30 AM ET

      This save would drop the $300 spend limit you set for 8 Ash St. Nothing was changed.

      Kept the $300 limitSaturday 9:31 AM ET

    • Repairs that depend on each other go in order

      Linked repairs are booked in the right order. In an empty unit, the fix is confirmed with the vendor's photo or note, since there's no tenant to ask.

      ForVendorsTechnicians

    • Spanish replies

      Tenants can reply in Spanish, and the reply is read the way they mean it.

      ForTenants

    • Callers can correct themselves

      When a tenant corrects an address or a detail partway through a call, the correction is what gets saved.

      ForTenants

    • Pick the vendor on a waiting case

      When a case is waiting on a vendor choice, you can pick one from the case itself.

      ForYou

    • Routine repairs on their own, only if you allow it

      You can let routine repairs move ahead without asking, one kind of action at a time. It stays off until you turn it on.

      ForYou

    • No guessing between two work orders

      If a case could match two work orders in your software, it stops and asks instead of picking one.

      ForYou

      Ours asked which work order

      14 Elm Ct, unit 3
      1. Wednesday 8:02 AM ETRead a text from Mei about the dishwasher
      2. Wednesday 8:03 AM ETFound two open work orders at the unit that could match
      3. Wednesday 8:03 AM ETAsked you which one, instead of picking

    • Owners review a quote from a link

      A property owner opens a secure link, reads the quote and answers. There is nothing to sign up for.

      ForProperty owners

    • Tenants send photos from a link

      Tenants get a link to send photos of the problem and answer questions about the repair.

      ForTenants

    • Each property keeps its own time zone

      Texts follow the time zone of each property and the hours each contact prefers.

      ForTenantsYou

    • Technician app: findings, progress and quotes

      Technicians log what they found, update progress, mark the job done, share availability and send a quote. With no signal, it sends once the signal is back.

      ForTechnicians

    • The technician app

      Your technicians get a list of their work and a page for each job.

      ForTechnicians

    • A week view of every visit

      See every booked visit across your properties in one week.

      ForYou

    • The first version

      Tenants call or text, vendor replies land on the right case, and a handoff to a person picks up where the call left off.

      ForTenantsVendors
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