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Property Meld or now ours

Want less work, or another tool to run?

Looking at maintenance software? With now ours, an AI maintenance team does the texting, the chasing and the booking in your company's name, and your team answers one list: Needs you.

Book a callUnder 100 doors? Set it up yourself
Property Meld gives your teamFrom the Ops plan and MAX pages
  • Vendor messaging by text, email and in-app
  • A coordinator scheduler and dashboards
  • A workflow engine for your processes
  • MAX Automation for intake, scheduling and follow-ups

Your coordinators run the work from there.

Ours does the workIn your company's name
  • Texts the tenant back and asks your safety questions
  • Chases the vendor, up to 4 timed texts
  • Books the visit with the tenant and the vendor
  • Checks the fix with the tenant and closes the work order

Your team answers Needs you, one sentence each.

Last checked

From Property Meld's public pages. Property maintenance software for property managers and their teams, with modules for communication, scheduling, oversight and data, and repair costs.

Needs you

Ridgeway went quiet for 4 texts You heard about it once

A dead outlet at 16 Spruce Ct. Ours texted the vendor 4 times in your company’s name, kept the tenant posted, and only then put one line in Needs you, with the next electrician on your list.

Ours chased Ridgeway

Wednesday to Friday
  1. Wednesday 9:05 AM ETSent #2131 to Ridgeway Electric: dead outlet in the kitchen at 16 Spruce Ct, unit 4
  2. Wednesday 1:05 PM ETSecond text to Ridgeway Electric
  3. Wednesday 5:05 PM ETTold Nadia the electrician is being confirmed
  4. Thursday 9:05 AM ETThird text to Ridgeway Electric
  5. Thursday 1:05 PM ETFourth text to Ridgeway Electric. Still no reply
  6. Thursday 1:06 PM ETPut one line in Needs you
  7. Thursday 2:31 PM ETVolt Brothers took itVolt Brothers “We can do Friday 9:00 AM ET.”
  8. Thursday 2:33 PM ETBooked Friday 9:00 AM ET with Nadia

You moved it to Volt Brothers

1 tap
Needs youThursday 1:06 PM ET

Ridgeway Electric hasn't answered 4 texts about the outlet at 16 Spruce Ct. Offer it to Volt Brothers, next on your list?

#2131 · dead outlet · 4 texts since Wednesday 9:05 AM ETOffered to Volt BrothersThursday 2:30 PM ET
What nobody on your team did
  • Check whether Ridgeway Electric had replied
  • Send the second, third and fourth text
  • Keep Nadia posted while the vendor was quiet
  • Look up who was next on your list
Side by side

Adding software? Ask who does the chasing

Software gives your team better tools. The questions are who uses them, when a quiet vendor becomes your problem, how much you watch and what happens at night. Property Meld's column says only what Property Meld's public pages say, and links to the page we read.

Ahead with Ours

  • Better tools for your coordinators, or fewer jobs on their desk?

    Ahead with Ours
    Property Meld

    Property Meld is maintenance software your coordinators run, priced per unit for the Ops plan. Vendors work in its Vendor Hub, and your team keeps the work orders moving with its tools.

    Sourcepropertymeld.com/pricingpropertymeld.com/frequently-asked-questions
    Now Ours

    Ours does the texting, chasing and booking. Your team answers Needs you.

    Ours does the texting, the chasing and the booking in your company's name, from the tenant's first text to the check after the fix. Your team answers only what lands in Needs you.

  • MAX follows up. How many nudges before it comes back to you?

    Ahead with Ours
    Property Meld

    Property Meld gives your team vendor messaging by text, email and in-app, and says it keeps operators “in the loop from submission to follow-up.” Property Meld says MAX Automation “automates intake, scheduling, and follow-ups to keep work orders moving.”

    Sourcepropertymeld.com/pricingpropertymeld.com/max-intelligence
    Now Ours

    4 timed texts, then the case is in Needs you.

    Ours sends your vendor up to 4 timed texts in your company's name. Still quiet? The case comes to you in Needs you, in one sentence with the next step first.

  • Dashboards to watch, or one list to answer?

    Ahead with Ours
    Property Meld

    The Ops plan gives your coordinators a coordinator scheduler, dashboards and a workflow engine to turn your processes into automations. Your team runs the work from there.

    Sourcepropertymeld.com/pricing
    Now Ours

    One list, Needs you, only for the cases that need a person.

    Needs you lists only the cases that need a person, one sentence each, next step first. The rest is done for you and recorded on the case, with who each message and booking went to and when.

  • MAX On-Call routes the emergency. What if nobody picks up?

    Ahead with Ours
    Property Meld

    MAX On-Call answers every call around the clock, and Property Meld says true emergencies “reach the right person instantly,” routed by your rules. It is a $1.50 per unit add-on to the Ops plan.

    Sourcepropertymeld.com/pricingpropertymeld.com/frequently-asked-questions
    Now Ours

    Your backup is called after 5 minutes. Then the case comes to you.

    Ours answers tenant calls and texts at any hour, in your company's name. For the emergencies you choose, it calls and texts your on-call person.

    No answer? Your backup is called and texted after 5 minutes, and if nobody takes it the case comes to you. Everything else waits for the morning, and the tenant is told when to expect a call.

  • Software at $2.00 a unit. Who still does the work?

    Even
    Property Meld

    Published. The Ops plan is $2.00 per unit a month with a $200 monthly minimum, and the MAX On-Call add-on is $1.50 per unit. Property Meld says it works best at 100 doors and up; under 100, its team reaches out to check the fit.

    Sourcepropertymeld.com/pricing
    Now Ours

    Both publish a price. Ours includes the coordinating and night calls.

    $5 a door a month, published on our pricing page. Calls, texts and minutes are included, and so are the technician app and owner approval links. Month-to-month with no exit fee.

    Under 100 doors there is no setup fee and no sales call.

Where these facts come from

Last checked

Something here out of date? Email support@nowours.com and we will correct it.

Not an emergency service. For a fire, a gas leak or anyone in danger, call 911 or the gas utility.

Why Now Ours

Why pick Now Ours over Property Meld

Each reason links to its row in the side-by-side table, with both columns and the source.

Switching

Try it on your own cases before you change anything

  1. 1Connect your property management software read-only.
  2. 2Ours drafts the vendor and tenant texts for your open work orders. Your team keeps working in Property Meld meanwhile.
  3. 3When the drafts match how you work, add your card and Ours starts the chasing.
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Done running the software yourself? Hand the chasing to Now Ours

Book a callUnder 100 doors? Set it up yourself