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Rent Manager

Rent Manager shows the work order Who follows it up?

For property managers on Rent Manager: our AI maintenance team follows up with vendors and tenants by text and call, and every step lands on the Rent Manager work order. Your team keeps working in Rent Manager. It reads your properties, tenants, vendors and work orders from Rent Manager, and closes the work order there once the fix is confirmed.

Book a callUnder 100 doors? Set it up yourself

Using something else? Tell us. We add systems by demand.

What it writes back

Your technicians get it first Rent Manager shows who has it

Ours offers each job to your own technicians first. Nobody free? It asks you once, then books a vendor and keeps the tenant posted. The vendor and the visit go on the Rent Manager work order.

Ours followed up #2081

In Rent Manager
  1. Thursday 8:02 AM ETOpened work order #2081 in Rent Manager from Tess's text: a dripping water heater valve at 19 Oak Ct
  2. Thursday 8:05 AM ETOffered it to Lee, your technician, in the technician app
  3. Thursday 8:20 AM ETLee is booked until Friday, so it asked you once: send it to Harbor Plumbing?
  4. Thursday 9:02 AM ETSent it to Harbor Plumbing after your tap
  5. Thursday 9:30 AM ETBooked Harbor Plumbing for Friday 9:00 AM ET and texted Tess the time
  6. Thursday 9:31 AM ETSet the vendor and the visit on #2081 in Rent Manager
Tess · 19 Oak CtTexts with Maple Street Rentals
  1. TessThursday 7:58 AM ETThe valve on the water heater is dripping into the pan.
  2. OursThursday 8:00 AM ETThanks, Tess. It's case #2081. Is water reaching the floor or an outlet?
  3. TessThursday 8:01 AM ETNo, just the pan.
  4. OursThursday 9:30 AM ETHarbor Plumbing can come Friday at 9:00 AM ET. Does that work? Reply YES or send a better time.
  5. TessThursday 9:34 AM ETYES
Your vendors

A repeat repair? It checks Rent Manager before anyone is sent

It reads earlier work orders at the unit from Rent Manager, so a repeat job is flagged first. You choose who goes back, with one tap. Then it does the chasing in your company's name.

Needs youMonday 9:19 AM ET

This sink was repaired 2 weeks ago, on #2044. Send it to Rick's Plumbing?

Earlier repair on Rent Manager work order #2044Sent to Rick's PlumbingMonday 10:40 AM ET
Rent Manager
Work order #2071 · Kitchen sink leak8 Ash St, unit 2Closed
Opened
Monday 9:18 AM ET
Vendor
Rick's Plumbing
Visit
Tuesday 10:00 AM ET
Fix
Replaced the supply line
Tenant
“Yes, all dry.”
Closed
Tuesday 11:52 AM ET
Rick's Plumbing · #2071Texts with Maple Street Rentals
  1. RickMonday 11:58 AM ETI can take a look Thursday.
  2. OursMonday 12:01 PM ETAna's water is off, and it's your repair from 2 weeks ago. Could you come tomorrow?
  3. RickMonday 12:20 PM ETFor you, sure. Tomorrow at 10:00 AM ET.
Photo of the fixRick's Plumbing · Tuesday 11:41 AM ET
Setup

Connect Rent Manager in about 15 minutes See its drafts before anything sends

Under 100 doors you set it up yourself, with no call. At 100 doors and up, book a 20-minute call and we quote your setup.

Starting with Rent Manager

  1. 1Sign upUnder 100 doors, no call and no setup fee.
  2. 2Connect Rent Manager in Settings, under IntegrationsIt starts read-only. Nothing reaches your tenants or vendors yet.
  3. 3See its drafts on your real work ordersStay in preview as long as you like.
  4. 4Answer 8 questionsAbout 15 minutes in all, best on a computer.
  5. 5Add your card and go liveIt starts working as soon as the card is added.
Draft · not sentHere's what I'd text Rick's PlumbingMaple Street Rentals maintenance. Rick, can you send two times for 8 Ash St, unit 2, kitchen sink leak? Text or call this number.
In preview it writes drafts like this on your real work orders. Nothing sends until you go live.
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Rent Manager work orders that get followed up without you

Book a callUnder 100 doors? Set it up yourself