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Set it up yourself

Under 100 doors? No call and no setup fee

Send your details, connect your software read-only, read its drafts on your real cases, and add your card when you want it to start.

Create your account

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Three fields, then a person emails your setup link. Works with AppFolio, Buildium, Rentvine, Rent Manager and Propertyware.

Your tenants and vendors see this name on texts. Tenants also hear it on calls.

This opens your email app. A person emails your setup link the same business day, Monday to Friday.

On your phone? Email yourself a link to finish on your computer.

Read-only until you go live. Nothing reaches your tenants or vendors until setup is done and your card is added. Disconnect any time, in settings or in your own software.

Want to check what your software needs before you connect? Write to support@nowours.com.

Five steps

Once you have the link, about 15 minutes, best on a computer.

  1. 1Send your details. A person emails your setup link
  2. 2Connect your software (read-only)
  3. 3See its drafts on your real cases
  4. 4Answer 8 questions
  5. 5Add your card and go live

Stay in preview as long as you like.

Using something else? . We add systems by demand.

100 doors or more? Book a call instead

Connect

Read-only until you say go

Connect your software and our AI maintenance team reads your work orders and writes drafts. Nothing reaches your tenants or vendors until setup is done and your card is added.

Connect your softwareRead-only
  • AppFolio
  • Buildium
  • Rentvine
  • Rent Manager
  • Propertyware

Disconnect any time, in settings or in your own software.See what each connection reads and writes

Draft · not sentWork order #2058 · 31 Cedar Ln, unit 1

Here's what I'd text Bayside Plumbing

Maple Street Rentals maintenance. Can you send two times for 31 Cedar Ln, unit 1, bathroom sink not draining? Text or call this number.

Draft · not sentWork order #2058 · 31 Cedar Ln, unit 1

Here's what I'd text Marco at 31 Cedar Ln, unit 1

Maple Street Rentals maintenance. We got your request about the bathroom sink. I'll text you the plumber's time as soon as they confirm.

In preview it writes drafts like this on your real work orders. Nothing sends until you go live.
Your team

Your technicians get the job first Vendors fill in

Two of the 8 questions are about your team: which trades your technicians cover, and which vendors you never use. Technicians work in the technician app. Vendors get texts, or use the vendor app.

Ours gave the job to Lee

Wednesday
  1. Wednesday 9:31 AM ETGot Ruth's text: the front door lock at 31 Cedar Ln, unit 4 won't latch
  2. Wednesday 9:33 AM ETOffered the job to Lee, your technician for locks and doors
  3. Wednesday 9:38 AM ETLee took it in the technician app
  4. Wednesday 9:40 AM ETBooked Lee for 1:00 PM ET and told Ruth when to expect him

Who gets the job

  1. 1Your techniciansFor the trades you pick, from their calendar
  2. 2Your vendorsWhen no technician is free, by text or the vendor app
  3. NeverVendors you never useThey stay off every job
8 questions

Eight questions Then it works your way

Who's on call, what it can spend without asking and who it may contact. The last question saves the number your alerts come from.

Setup · 7 of 8
  • Who's on call at night and on weekends, and who is their backup?Sam, with Jordan as backup
  • What can be spent on a repair without asking?$300
  • If nobody answers an emergency for 30 minutes, may we send your emergency vendor, up to how much?Yes, up to $750
  • Any vendors you never use?Corner Handyman
  • Do your own technicians go first, and for which trades?Yes. Lee for locks and doors
  • May we contact property owners?Not yet
  • Cautious or Standard?Cautious
  • Save the alert number
Alerts from Now OursYour alert number
  1. Ours4:02 PM ETSave this number. Emergency calls and texts at your properties come from it.

Not an emergency service. For a fire, a gas leak or anyone in danger, call 911 or the gas utility.

Go live

You go live on Cautious It asks before it acts

Cautious is the default. When you trust it, switch your company or one team to Standard and it picks from your vendors and approves up to the limit you set for each property.

Ours asked before spending

Thursday · On Cautious
  1. Thursday 9:05 AM ETGot Marco's text: the bathroom sink at 31 Cedar Ln, unit 1 still won't drain
  2. Thursday 9:06 AM ETTold Marco it's logged and a plumber will text him a time
  3. Thursday 9:07 AM ETStopped and asked you before picking a vendor or spending money
  4. Thursday 9:23 AM ETSent the job to Bayside Plumbing
  5. Thursday 9:50 AM ETBooked Bayside for Friday at 9:00 AM ET and texted Marco the time

You picked Bayside Plumbing

1 tap
Needs youThursday 9:07 AM ET

Marco's bathroom sink at 31 Cedar Ln, unit 1 won't drain. Send Bayside Plumbing, up to $180?

Sent to Bayside PlumbingThursday 9:22 AM ET
On Cautious it asks you before it
  • Picks a vendor
  • Spends money
  • Cancels work
  • Contacts a property owner
What you skipped
  • Booking a call
  • Paying a setup fee
  • Writing rules from a blank page
Asked often

Questions

Send your details today Then hand the chasing to our AI team