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Hawaii landlord repair timeline

How long does a landlord in Hawaii have to repair?

The clock most states set starts at the tenant’s written notice. Here is what the statute says, with the official source. It is general information, not legal advice.

What it sets
Start repairs within 12 business days of the tenant’s written notice; shorter clocks apply when a health or safety agency finds a violation
Statute
HRS 521-42 and 521-64
Official source
Hawaii Revised Statutes 521-64Checked October 20, 2026

Not an emergency service. For a fire, a gas leak or anyone in danger, call 911 or the gas utility.

Your policy

Turn the statute into your own response times

City rules and your leases can be stricter than the state. Write your times as the strictest of the three.

  • Count from when the tenant told you, because many deadlines start at notice
  • Put heat, water, power and anything dangerous at the top, day or night
  • Ask for notice in writing, and reply in writing, so the record exists if anyone asks
  • Record every step with a time: the first reply, the booking, the visit and the confirmation

The clock starts at the tenant’s notice Ours answers at any hour