Scope of work

A clear scope keeps quotes comparable and stops a small repair from growing on the invoice. It names the problem, the fix, the materials and who removes the old parts.

For small repairs the scope is a line or two on the job offer. For larger jobs, such as a bathroom remodel or a roof repair, it is a written document that every bidder quotes against. Either way, it names what is in, what is out, and how you will know the job is done.

An example

A vague offer says “fix bathroom fan.” A clear scope says: replace the exhaust fan in unit 3’s bathroom with a model of the same size, connect it to the existing duct and switch, remove the old fan and packaging, and send a photo of the installed fan running. Two vendors can quote that and the quotes will mean the same thing.

What to include

• The problem and where it is
• The fix, including parts or the standard to match
• What is not included
• Who removes debris, and what proof of completion you need

How Now Ours handles it

Ours offers each job to your technicians and vendors by text, or in the vendor app, in your company’s name, and records every message on the case. On Cautious, the default, it asks before picking a vendor or spending money. See the work order process.